Job Description

Lockbox Operations Associate (Data Entry, Document Handling, Banking Operations) Job Overview

The at Leader Bank is a versatile team member responsible for providing essential support across various functions within the Lockbox processing department. This role requires flexibility and adaptability, assisting with mail sorting, payment processing, and document handling to ensure accurate and efficient operations.

• Gain broad exposure by supporting multiple critical functions within lockbox processing.
• Play a vital role in ensuring operational continuity by adapting to changing priorities and covering for team members.
• Benefit from ongoing training and development to enhance skills in specialized banking operations.
• Directly contribute to the accuracy and efficiency of high-volume financial document and payment processing.

• An adaptable and flexible individual who thrives in dynamic, fast-paced environments.
• Someone with prior lockbox experience and a strong commitment to accuracy and detail.
• A proactive team player with excellent communication and organizational skills.
• A candidate comfortable with multitasking and quickly transitioning between different tasks.
• An individual capable of meeting productivity standards and customer deadlines.

• Assist in the daily processing of lockbox payments, ensuring data entry accuracy.
• Perform diverse tasks including mail sorting, opening, scanning, and document preparation.
• Develop proficiency in multiple lockbox department roles, such as data entry and quality control.
• Provide flexible support across the processing floor, adapting to workflow demands.
• Ensure continuity of operations by filling in for absent team members during peak periods.
• Maintain accurate records of daily production and processing volumes.
• Monitor and ensure compliance with federal and state regulations and company policies.

• Required: Prior Lockbox experience.
• Strong attention to detail, accuracy, and excellent manual dexterity.
• Proven organizational skills and the ability to multitask effectively.
• Good communication skills, with the ability to prioritize and follow directions.
• Capability to thrive in a fast-paced environment and meet productivity standards.
• Flexibility with schedule and the ability to adapt to various tasks quickly.
• Comfortable with physical requirements including standing/sitting for extended periods and lifting up to 25 pounds.

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