Job Description

We are looking for a Content Specialist to support large-scale content conversion and migration initiatives. This is a high-volume, execution-focused role that requires exceptional organization, accuracy, and consistency. This Long-term Contract position will work across member-facing help content and internal knowledge resources, applying established content standards, style guidelines, and formatting requirements while helping improve content accessibility and usability. Responsibilities:Convert process workflows from a decision-tree format into clear, structured wiki documentation while maintaining logical accuracy.Review and quality-check content migrated into a new CMS, validating formatting, metadata, links, and overall content integrity.Perform manual content migration when needed, ensuring accuracy and consistency.Organize content within libraries and folders to improve discoverability, governance, and reuse.Develop reusable content components, templates, and modules to streamline future content updates.Apply established style, voice, and formatting standards consistently across all content.Utilize AI and generative tools to support content conversion and QA activities, while maintaining ownership of final quality.Collaborate with content strategists and cross-functional stakeholders to resolve questions regarding content accuracy, structure, and scope.Exercise sound judgment when handling complex or non-standard content and provide recommendations for future content management approaches.Track project milestones, monitor progress, and proactively identify risks or blockers. Hourly rate: $40–$60

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