Body Shop Estimator Job at Al Serra Auto Plaza, Grand Blanc, MI

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  • Al Serra Auto Plaza
  • Grand Blanc, MI

Job Description

Al Serra Auto Plaza is the hub of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 61 dealerships, 86 automotive franchises selling and servicing 27 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler- Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan. Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee) Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to creaAl Serra Auto Plaza is the hub of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 61 dealerships, 86 automotive franchises selling and servicing 27 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler- Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan. Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee).

  • Greet customers promptly with a smile
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms and damage as described by the customer
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish a follow up time (under promise, over deliver)
  • Monitor the progress of each vehicle throughout the day, and updating customers appropriately
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers
Qualifications
  • Values – integrity, team player, drive
  • Characteristics – results oriented, competitive, optimistic
  • Effective communication -- in person, over the phone, via email
  • Ability to learn and follow service process
  • Ability to learn and utilize service tools/software
  • Organizational skills
  • Time management skills
Benefits
  • Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan
  • 401K - eligible after one year
  • Vacation time, generally ranging from one week up to three weeks per year based on time of employment
  • Life Insurance
  • Disability - both Short Term and Long Term
  • Employee discounts on New and Used vehicles
  • Flex Spending available

Job Tags

Full time, Temporary work

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